Customer Service Advisor

One to One Recruitment; York and North Yorkshire; On-site; GBP 25,000; Full time

Job summary

A customer service-oriented company in York is seeking a Customer Service Advisor. This full-time position offers the opportunity to provide customer support and resolve queries in a vibrant environment. Candidates should possess strong communication skills, a problem-solving mindset, and be flexible in their availability. Join a team focused on exceptional service and make a real impact in your role.

Benefits

Canteen

Casual dress

Company events

Company pension

Employee discount

Referral programme

Qualifications

• Strong communication skills and a natural ability to connect with people.
• A problem-solving mindset and a can-do attitude.
• Ability to work full-time, with flexibility across rotating shifts.
• Immediate availability and eagerness to make a difference.

Responsibilities

• Provide customer support and post-sale service via phone and email.
• Resolve queries with empathy and attention to detail.
• Collaborate with a positive team to deliver outstanding service.
• Maintain high standards of professionalism and client care.

Skills

Strong communication skills

Problem-solving mindset

Ability to connect with people

Proactive attitude

Job description

Overview

Customer Service Advisor - Full-Time | York | £25,000

Location: York
Job Type: Permanent, Full-Time
Salary: £25,000 per annum
Hours: #removed#, #removed#, (phone number removed)pm on a rotational shift basis & plus weekends
Start Date: Immediate start available

Are you looking for a Customer Service Advisor role that offers variety, impact, and a supportive team culture? Join a fast-paced, people-first company in York where your communication skills and customer focus will truly shine.

What You'll Do

• Provide customer support and post-sale service via phone and email
• Resolve queries with empathy, attention to detail, and a proactive attitude
• Collaborate with a positive, fast-paced team to deliver outstanding service
• Maintain high standards of professionalism and client care

What You'll Bring

• Strong communication skills and a natural ability to connect with people
• A problem-solving mindset and a can-do attitude
• Ability to work full-time, with flexibility across rotating shifts
• Immediate availability and eagerness to make a difference

Why Join Them

• Be part of a vibrant, people-first company that values your contribution
• Enjoy a supportive work environment with career development opportunities
• Make a real impact in a role that's anything but routine

This is more than just a job—it's your opportunity to be part of a team that's redefining exceptional customer service in North Yorkshire.

Apply today and start your journey with a company that puts people at the heart of everything it does.

Job Details & Benefits

• Job Types: Full-time, Permanent
• Benefits: Canteen, Casual dress, Company events, Company pension, Employee discount, Referral programme
• Work Location: In person