Customer Service Advisor

Michael Page (UK); York; Hybrid; GBP 26,000 - 35,000; Full time

Job summary

A reputable insurance business is seeking multiple Customer Service Advisors in York. The successful candidates will engage with customers to discuss insurance options and provide exceptional service. The role offers full training, excellent career progression, and a supportive team environment.

Benefits

Opportunity to earn bonuses

Full training provided

Free gym on site

Discounts at major retailers

Health and well-being activities

Regular incentives and socials

Qualifications

• Previous customer service experience from hospitality or retail.
• Confident telephone manner and excellent communication skills.
• Able to work in a fast-paced environment.

Responsibilities

• Handling inbound calls from potential customers.
• Building relationships to tailor insurance packages.
• Processing new sales and handling queries.

Skills

Communication

Problem Solving

Team Player

Job description

• A new exciting Permanent Customer Service Advisor Position in York!
• To work for a reputable insurance business!

About Our Client

Michael Page have partnered with a reputable Insurance Business in York the organisation are looking for multiple Customer Service Advisors to join their team on a permanent basis!

This would be an exceptional time to join the company they are going through a significant expansion and would be great for someone who is looking to join a business which will provide full training and excellent development.

Immediate interviews please apply now!

Job Description

As a Customer Service Advisor you will be handling inbound calls from potential new customers who would like to discuss the insurance policy's available with the business.

You will be building excellent relationships having consultative conversations to really get to know customers and their requirements to tailor the best package for them.

The role will be processing new sales from start to finish handling a range of queries along the way and providing the best customer experience.

The Successful Applicant

Previous customer service experience this could be from a range of backgrounds such as hospitality and retail

Confident telephone manner and excellent communication skills

Able to work in a fast paced environment

Passionate about helping and supporting customers

Driven and dedicated to customer experience

An excellent problem solver

A good team player

What's on Offer

A salary of £26000+ opportunity to earn £4000 a year in bonuses+ reputable business within the insurance sector+ full training provided+ excellent progression and development+ Monday to Friday 9am-5pm+ excellent benefits+ free gym on site+ discounts of all the major retailors+ hybrid working+ health and well being activities+ regular incentives and socials+ opportunity to get involved with charity and local community events+ collaborative team and culture+ excellent offices and on site facilities+ immediate interview