Customer Service Advisor

The Recruitment Group; Woodstock; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-regarded family-run business near Woodstock is seeking a Customer Service Adviser to join their small team. This office-based role involves providing support to customers and sales consultants and requires strong organizational skills along with excellent customer service abilities. Benefits include 25 days of holiday, pension scheme, and private healthcare.

Benefits

25 days holiday plus bank holidays

Pension scheme

Private healthcare

Free onsite parking

Qualifications

• Strong organizational skills essential.
• Experience in sales administration and customer service preferred.
• Excellent customer service skills required.

Responsibilities

• Provide support to customers and sales consultants.
• Manage diary, raise quotes, and book appointments.
• Handle telephone enquiries and meet customers.

Skills

Customer Service

Organizational Skills

Attention to Detail

Teamwork

Job description

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Job Title: Customer Service Adviser

We are recruiting a Customer Service Adviser for a small family-run business near Woodstock. Our client is recognized as one of the most respected companies in their industry in the UK.

As part of a small team, you will provide support to customers and sales consultants, ensuring an efficient process from first contact to completion. Responsibilities include diary management, raising quotes, sales & purchase orders, and booking appointments.

Excellent customer service skills are essential, as you will handle telephone enquiries and occasionally meet customers visiting the premises.

Benefits include 25 days holiday plus bank holidays, pension scheme, private healthcare, and free onsite parking.

The role requires strong organizational skills, the ability to work effectively in a team, and good attention to detail. This is an office-based position, with hours ranging from 30 to 40 per week. We are particularly interested in candidates with a background in sales administration and customer service.