Customer Service Advisor

The New Homes Group; Wisbech; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the mortgage sector is offering an exciting opportunity for a Trainee Mortgage Advisor in Wisbech. This role involves comprehensive training and support to achieve mortgage qualification, a structured progression path, and a supportive team environment. With realistic earning potential between £25k-£30k in the first year, candidates should possess a resilient, friendly attitude and a strong sales background. This position not only provides professional development but also rewarding experiences, including all-expense-paid trips for top performers.

Benefits

Industry leading training

Paid study time

All-expense paid trips for top achievers

Qualifications

• Strong track record in generating new sales.
• Able to work under pressure and build strong alliances.
• Motivated to be successful and always doing the right thing.

Responsibilities

• Conduct 2 to 3 appointments a day to provide advice.
• Building relationships with the Estate Agency team.
• Attracting new customers and achieving professional goals.

Skills

Resilience

Positive attitude

Customer focus

Education

CF1 & CF6 qualified

Full UK driving licence

Job description

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Abbotts in Colchester offers structured and transparent progression opportunities – Competitive basic salary – OTE year one £25k-£30k realistic and achievable – Warm leads – Industry leading training – Agile and nimble IT systems

What’s in it for you as our TraineeMortgage Advisor?

• Full support andtraining providedto becomeCF1&CF6qualified and achieveCAS/RMAstatus.
• Up to6 months spent in the residential businessas apaid employeewith dedicated study time to complete your mortgage qualification.
• Transparent and fair progression structureallowing you to forge a true career.
• Highly skilled and experienced management team
• Competitive basic salary with a realistic year oneOTE of £25k-£30k
• Central Admin Support and agile IT tools to help you succeed.
• Supportive encouraging and rewarding environment – We invest in you!
• All-expense paid trips for top achievers.

Key responsibilities of a TraineeMortgage Advisor:

• Building relationships with the Estate Agency team through training and support.
• Take part in regular team meetings to discuss best practice and build relationships.
• You willconduct 2 to 3 appointments a day.
• Providing advice on a range of products and services to meet your customers’ needs.
• You will also beattracting new customers and businesswhilst being motivated to achieveprofessional goals within a result-driven environment.

Skills and experience required to be a successful TraineeMortgage Advisor:

• Resilient,positiveand afriendlycan-do attitude.
• Strong track record in generating new sales and following through to completion.
• Motivated to be successful.
• Always doing the right thing by the customer.
• Able to work under pressure and build strong alliances.
• Full UK driving licence.

Countrywide Mortgage Servicesis an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.