Customer Service Advisor

Job Title- Customer Service Advisor

Location-Hunslet, Leeds

Contract Length- 16 weeks

Pay rate- £13.00 p/h

Are you a confident customer service advisor with experience talking to customers about property matters?

We are working with a well established property services company that are looking for a customer service advisor to respond to customer contacts.

As customer service advisor, you will;

• Respond to customer queries via telephone and email
• Diagnose necessary repair works and schedule appointments
• Liaise with clients, sub-contractors and suppliers to ensure that works are scheduled and completed in a timely manner

As customer service advisor, it is required that you;

• Have experience within repairs/maintenance, ideally within social housing
• Have experience managing diaries and scheduling works
• Are confident communicating via both over the phone or email
• Are able to deal with a diverse range of customer queries in a professional and polite manner

If you have strong customer service experience within property services, we'd love to hear from you!