Customer Service Advisor

TD Recruitment Ltd; West of England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment company is seeking a Customer Service Assistant to support the office team in Bristol. Responsibilities include processing orders, handling customer queries, and performing general office duties. The ideal candidate should be IT literate and possess excellent communication skills. This position is a temp to perm role with standard office hours, starting as soon as possible.

Qualifications

• Excellent communication skills for both email and telephone interactions.
• Confident in handling customer queries related to services.
• Proactive attitude with attention to detail.

Responsibilities

• Process and send purchase orders from customers.
• Manage calls and customer queries, including skip hire.
• Perform general office duties as required.

Skills

Communication skills

IT Literate in Word, Excel and Outlook

Ability to work alone and in a team

Experience with high call volumes

Job description

TD Recruitment are currently recruiting for a Customer Service Assistant/Adviser for our client who works in the Waste industry in Bristol, BS3 area.

Our client is looking for a professional and enthusiastic person with a proactive attitude and a keen eye for detail to join the office team and support with general customer service queries.

MAIN DUTIES & RESPONSIBILITIES

Processing, inputting & sending purchase orders from customers.
Raising jobs and inputting on to the system, raising files and filing.
Answering and distributing telephone calls, dealing with customers’ queries i.e skip hire etc.
All other general office duties.

SKILLS AND KNOWLEDGE

IT Literate in Word, Excel and Outlook
Excellent communication skills, confident in dealing with customers both over email and on the telephone
Ability to work alone and as part of a team
Experience with high call volumes or similar type of office work

Start as soon as possible.

Monday to Friday, 08:00AM to 17:00PM, on going work, temp to perm role.

To apply for this role please call us on 0117 4407 408 or click apply with your latest CV.