Customer Service Advisor

KPI RECRUITING LTD; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency in the United Kingdom is seeking a Customer Service Assistant to support their clients. The ideal candidate will possess strong communication skills and have previous customer service experience. Responsibilities include handling customer queries, processing orders, and working collaboratively within a team. The position is temporary to permanent, offering a competitive pay rate of £12.21 per hour.

Responsibilities

• Responding to customer queries and resolving customer issues.
• Processing orders and handling returns.
• Providing delivery information and liaising with couriers.
• Working as part of a team to provide a positive customer experience.

Skills

Strong communication skills including a natural telephone manner

Good listening skills

Experience of communicating at all levels

Previous customer service experience

IT literate

Job description

Customer Service Assistant

Location: Winsford, Cheshire

Duration: Temporary - Permanent

Hours: Monday-Friday, 8AM-4PM

Pay rate: £12.21 PH

KPI Recruiting are currently looking for Customer Service Advisors to support one of our core clients during a period of exceptional growth.

Key Duties

• Responding to customer queries and resolving customer issues
• Processing orders and handling returns
• Providing delivery information and liaising with couriers
• Working as part of a team to provide a positive customer experience

Key Skills Required

• Strong communication skills including a natural telephone manner
• Good listening skills
• Experience of communicating at all levels
• Previous customer service experience is advantageous
• IT literate

For more information apply directly, email your CV over to [e-mail] or call Lily on 01270 589 943

INDCOM