Customer Service Advisor

Wild Recruitment; Towcester; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor to join their busy inbound call centre. This role is perfect for individuals looking to transition into an office environment, especially those with a background in Retail or Hospitality. You'll engage with customers, assisting them in booking holidays and ensuring a pleasant experience. With a Temp to Perm position, you can expect permanent employment after 12 weeks. Enjoy a supportive work environment with benefits like a free on-site gym and Simply Health membership upon permanency. If you're passionate about helping others, this opportunity is for you!

Benefits

Permanent employment after 12 weeks

Free on-site gym

Café on site

Free parking

Beautiful location

Simply Health membership upon permanency

Qualifications

• No prior experience necessary, but confidence on the telephone is essential.
• Ideal for someone transitioning from Retail or Hospitality.

Responsibilities

• Assist customers with booking holidays and queries.
• Make calls pleasant and engaging.

Skills

Customer Service

Telephone Communication

Job description

Do you enjoy speaking to customers daily and assisting with their queries? We are currently seeking a Customer Service Advisor to work in a busy inbound call centre.

No prior experience is necessary, but confidence on the telephone is essential. This role is ideal for someone looking to transition into an office environment after working in Retail or Hospitality, with previous customer service experience.

You will be speaking to customers booking holidays, making calls pleasant and engaging. Enjoy helping customers make the right choices.

The role requires you to drive, as it is based just outside Towcester, near Milton Keynes.

The Role

• This is a Temp to Perm position, becoming permanent after 12 weeks.
• Salary is £12.21/hour, increasing after probation to £12.98/hour (approx. £27,000 annually).
• 40 hours per week, Monday to Friday, 9am to 6pm.

Benefits

• Permanent employment after 12 weeks
• Free on-site gym open from 7am to 7pm
• Cafe on site
• Free parking
• Beautiful location
• Simply Health membership upon permanency

If you're interested, please APPLY TODAY.

Please note that we do not discriminate based on gender, marital status, race, religion, colour, age, disability, or sexual orientation. All candidates are assessed solely on merit, qualifications, and ability to perform the role.