Customer Service Advisor

Pure Jobs US; Sunderland; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading company is recruiting Customer Service Advisors in Sunderland. In this role, you'll be responsible for providing first-time solutions to customer queries and managing complaints via phone and email. The position offers a competitive rate of £12.97 per hour, along with training and a supportive team culture.

Benefits

Inclusive and friendly atmosphere

Supportive team culture

Training provided

Qualifications

• Experience in handling customer queries and complaints effectively.
• Strong communication skills required.

Responsibilities

• Provide first-time solutions for customers via telephone and email.
• Handle consecutive phone calls and manage complaints effectively.
• Deliver excellent quality of service within agreed handling time.

Skills

Customer service

Complaint management

Communication

Job description

We’re recruiting for Customer Service Advisors to earn £12.97 per hour.

Customer Service Advisor benefits:

* Inclusive and friendly atmosphere.

* Supportive team culture.

Training is included to prepare you for this role

Customer Service Advisor role:

* Provide first-time solutions for customers via telephone and email.

* Handle consecutive phone calls and manage complaints effectively.

* Deliver excellent quality of service within agreed handling time.

Customer Service Advisor pay:

£12.97 per hour

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