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Customer Service Advisor

Postify

Sunderland

On-site

GBP 25,000

Full time

6 days ago

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An established industry player is seeking enthusiastic Customer Service Advisors to join their dynamic team. In this role, you will engage with both new and existing customers, selling a variety of products from mobile contracts to broadband services. Your ability to communicate effectively will be key as you not only assist customers but also work to retain them during cancellation inquiries. With uncapped commission and comprehensive training provided, this position offers a fantastic opportunity to grow your career in a supportive environment. If you are passionate about customer service and sales, this role is perfect for you.

Experience in customer service or sales is preferred.
Ability to handle customer inquiries and retain customers.

Sell products to new and existing customers including mobile and broadband.
Engage with customers looking to cancel services and retain them.

Customer Service

Communication Skills

Sales Skills

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.

Uncapped commission

Training is included to prepare you for this role.

Customer Service Advisor Role:

This team sells products to new and existing customers, which includes Mobile, SIM contracts, tablets, laptops, smart watches, home Broadband, TV, and 4G Wi-Fi (Mobile and Home), as well as insurance to cover some of these devices. This team will also deal with customers looking to cancel, so it is about having a conversation to see why and retaining the customer.

Customer Service Advisor Pay:

Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit.

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Created on 19/04/2025 by Postify

Company Info

Postify
Rotherham, North Yorkshire, United Kingdom

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Customer Service Advisor

Postify

Sunderland

On-site

GBP 25,000

Full time

Job summary

Qualifications

Responsibilities

Skills

Job description