Customer Service Advisor

Page Personnel; Stockport; On-site; GBP 10,000 - 40,000; Full time

Job summary

A medium-sized organization in the industrial/manufacturing sector is seeking a Temporary Customer Support Advisor. The role offers an immediate start with a competitive hourly rate, focusing on responding to customer inquiries and processing orders. Ideal candidates will possess strong communication skills and previous customer service experience. This temporary position allows you to gain valuable industry experience while supporting customer needs effectively.

Benefits

On-site parking

Close to main public transport links

Weekly pay

Qualifications

• Previous experience in customer service, ideally within the industrial/manufacturing sector.
• Strong communication skills, both written and verbal.
• Proficient in using CRM systems or similar software.

Responsibilities

• Respond promptly to customer enquiries via phone and email.
• Process customer orders and ensure accurate data entry.
• Monitor and track order statuses, providing updates to customers.

Skills

Communication

Customer Service

Problem Solving

Organizational Skills

Tools

CRM Systems

Job description

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• 3 month temporary role offering an immediate start
• Competitive hourly rate

About Our Client

This opportunity is with a medium-sized organisation within the industrial/manufacturing sector. It is well-regarded for its focus on operational efficiency and delivering quality customer experiences.

Job Description

• Respond promptly and professionally to customer enquiries via phone and email.
• Process customer orders and ensure accurate data entry into the system.
• Liaise with internal departments to resolve customer issues efficiently.
• Monitor and track order statuses, providing updates to customers as needed.
• Maintain a strong understanding of the company's products and services.
• Escalate unresolved queries to the appropriate team members when necessary.
• Ensure compliance with company procedures and customer service standards.
• Deliver excellent support to both new and existing customers.

The Successful Applicant

A successful Temporary Customer Support Advisor should have:

• Previous experience in customer service, ideally within the industrial/manufacturing sector.
• Strong communication skills, both written and verbal.
• Proficiency in using CRM systems or similar software.
• A detail-oriented approach to work with excellent organisational skills.
• The ability to work effectively in a temporary role with minimal supervision.
• A positive attitude toward problem-solving and customer satisfaction.

What's on Offer

• Competitive hourly rate of approximately £13 to £14 per hour.
• Immediate start & weekly pay.
• On-site parking & close to main public transport links.
• Gain experience in the industrial/manufacturing industry.

If you are ready to excel as a Temporary Customer Support Advisor, apply today and take the next step in your career!Please note that this role cannot accept applications of candidates who do need to serve a notice in employment.