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Customer Service Advisor
Advancing People
St. Neots
Hybrid
GBP 25,000
Full time
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Job summary
An expanding international company is seeking a dedicated Customer Service Administrator to join their team. This full-time, permanent role offers the opportunity to work in a hybrid model, spending three days in the office and two days at home. You will be responsible for providing exceptional customer service, handling inquiries efficiently, and ensuring customer satisfaction. With a focus on professional growth, this role promises genuine opportunities for advancement within the organization. If you are passionate about delivering outstanding service and thrive in a team environment, this could be the perfect position for you.
Qualifications
- Strong customer focus and professional approach required.
- Excellent oral and written communication skills are essential.
Responsibilities
- Deliver high-quality customer service via phone and email.
- Process orders and assist with customer inquiries promptly.
Skills
Job description
Do you have customer service experience, with the ability to work in St Neots 3 days per week and 2 days per week from home? Working on a hybrid basis.
If so, our expanding International client is keen to hear from you!
As a permanent Customer Service Administrator, it will be your responsibility to work with clients, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.
This varied role will also offer genuine opportunities to progress within the organisation.
- Receive incoming calls
- Deliver high quality customer service
- Assist with new customer's enquiries
- Process orders received via the telephone, fax, e-mail or internet
- Be proactive in the area of Customer retention
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive "can do" attitude
This is a full time permanent position offering an annual basic salary of £25,000 + attractive company benefits.
If successful, you would need to commute to St Neots, Cambridge 3 times a week.
Monday - Friday, 37.5 hours a week.
Apply now!
Advancing People - The Recruitment Specialist
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
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