Customer Service Advisor

Kolt Recruitment Ltd; Southend-on-Sea; On-site; GBP 20,000 - 25,000; Full time

Job summary

Kolt Recruitment Ltd is seeking a Customer Service Advisor for an independent accident repair centre in Southend-on-Sea. The role involves booking vehicles for repair, liaising with customers, and managing courtesy car allocations, requiring strong communication and customer service skills.

Qualifications

• Experience in a customer service position is required.
• Excellent communication and customer service skills are essential.

Responsibilities

• Book vehicles in for repair and liaise with customers.
• Organise the allocation of courtesy cars.
• Handle administrative tasks and reporting.

Skills

Communication

Customer Service

Job description

Kolt Recruitment are recruiting for a Customer Service Advisor for an independent accident repair centre.

Key Responsibilities:

• Book vehicles in for repair and liaise with customers.
• Organise the allocation of courtesy cars.
• Administration.
• Reporting.
• Maintain good housekeeping.

Key Requirements:

• Have experience of working in a customer service position.
• Have excellent communication and customer service skills.

If you would like any further information on this role please call Kolt Recruitment.