Customer Service Advisor

Premier Recruitment Solutions; Southampton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading recruitment agency is seeking an experienced customer service professional in Southampton. The role involves processing orders, handling enquiries, and administrative tasks. Ideal candidates should possess strong IT skills, be self-motivated, and have good numeracy and literacy skills. This position offers career progression and a supportive work environment with competitive benefits.

Benefits

28 days’ annual leave

Career progression

Free parking

Weekly pay

Qualifications

• Experience in customer service roles preferred.
• Ability to adapt quickly to different situations.
• Strong written and verbal communication skills.

Responsibilities

• Processing customer orders efficiently.
• Answering telephone enquiries professionally.
• Liaising with various departments to ensure smooth operations.

Skills

Strong IT capabilities

Good numeracy

Good literacy

Polite and friendly

Problem solving

Self-motivated

Tools

Outlook

Excel

Word

Job description

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Premier Recruitment Solutions are working with a privately owned company who are looking to recruit into their customer service department. Our client specialises within the manufacturing of Polythene Packaging and currently stands as the fasted growing business within the industry.

Our client is currently looking for an experienced multi-tasker who is excited by the opportunity of working within a varied position. This is a position that will involve varied responsibilities, from customer services, administration, order processing and assisting the Directors in the day to day running of the business.

We are looking for someone to start as soon as possible for this position.

• Processing customer orders
• Answering the telephone and dealing with enquiries
• Liaising with other departments
• Ensuring up to date records are maintained
• Provide cover during annual leave / illness across other departments
• An ability to pick things up quickly and adapt to different situations
• Strong IT capabilities (Outlook, Excel, Word)
• Good numeracy and literacy skills
• Self-motivated
• Polite, friendly with a professional telephone manner
• Punctual
• Ability to work under pressure in a fat paced thriving environment
• Ability to problem solve and to work off own initiative
• 28 days’ annual leave (including bank holidays)
• Career progression and internal promotion is encouraged.
• Free Parking
• Weekly Pay
• Hours of work 8:30 – 5:30 Mon – Fri

Premier Recruitment Solutions are an equal opportunities employer and all applications will be assessed solely on merit

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