Customer Service Advisor

Huntress - Maidstone; Sittingbourne; On-site; GBP 26,000; Full time

Job summary

A leading company in the cosmetics ingredients sector is seeking a reliable and detail-oriented Customer Service Administrator in Sittingbourne. You will respond to customer inquiries, process orders, maintain accurate records, and provide administrative support. Strong communication skills and a proactive approach are essential. This is a great opportunity for someone looking to advance in customer support and administration.

Qualifications

• Strong communication skills and a proactive approach to customer support and administration.

Responsibilities

• Respond to customer enquiries via phone, email, and online platforms.
• Process orders, returns, and customer account updates.
• Maintain accurate records and update internal systems.
• Liaise with internal departments to resolve customer issues.
• Provide general administrative support to the wider team.

Skills

Organised

Attention to detail

Great customer service

Proficient in Microsoft Office

Job description

Overview

£26,000 • Sittingbourne. We are recruiting on behalf of our client, a leading company within the cosmetics ingredients sector, for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration.

Responsibilities

• Respond to customer enquiries via phone, email, and online platforms
• Process orders, returns, and customer account updates
• Maintain accurate records and update internal systems
• Liaise with internal departments to resolve customer issues
• Provide general administrative support to the wider team

Qualifications / Requirements

• Organised
• Attention to detail
• Great customer service
• Proficient in Microsoft Office

If this role is of interest to you, please apply now with your up-to-date CV!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK