Customer Service Advisor

KPI RECRUITING LTD; Sefton; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading recruitment agency in the United Kingdom is seeking a Customer Service Assistant in Winsford, Cheshire. Responsibilities include responding to customer queries, processing orders, and working as part of a team to ensure a positive customer experience. Candidates should have strong communication and listening skills, with prior customer service experience being advantageous. This role offers a pay rate of £12.21 per hour.

Qualifications

• Strong communication skills including a natural telephone manner.
• Good listening skills.
• Previous customer service experience is advantageous.

Responsibilities

• Responding to customer queries and resolving customer issues.
• Processing orders and handling returns.
• Providing delivery information and liaising with couriers.

Skills

Strong communication skills

Good listening skills

Experience communicating at all levels

Previous customer service experience

IT literate

Job description

Overview

Customer Service Assistant

Location: Winsford, Cheshire

Duration: Temporary - Permanent

Hours: Monday-Friday, 8AM-4PM

Pay rate: £12.21 PH

KPI Recruiting are currently looking for Customer Service Advisors to support one of our core clients during a period of exceptional growth.

Responsibilities

• Responding to customer queries and resolving customer issues
• Processing orders and handling returns
• Providing delivery information and liaising with couriers
• Working as part of a team to provide a positive customer experience

Qualifications

• Strong communication skills including a natural telephone manner
• Good listening skills
• Experience of communicating at all levels
• Previous customer service experience is advantageous
• IT literate

How to apply

For more information apply directly, email your CV over to [e-mail] or call Lily on 01270 589 943

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