Customer Service Advisor

Essential Employment; Rochford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a Customer Services Advisor in Rochford. This temporary role pays £15.00 per hour and involves providing information and resolving customer inquiries related to a Food Waste Service. Candidates should be capable of handling sensitive situations with empathy and professionalism. Interested applicants can apply via the website or email their CV.

Qualifications

• Experience in customer service is desirable.
• Ability to manage sensitive situations effectively.
• Strong verbal and written communication skills.

Responsibilities

• Act as the primary point of contact for customers.
• Provide accurate information and resolve enquiries.
• Deliver professional service and de-escalate conflict.

Skills

Effective communication

Empathy

Conflict resolution

Job description

Overview

Customer Services Advisor needed in Rochford

The rate is £15.00ph PAYE

This is a temporary role

The reference number is: 20487

Responsibilities

• Act as the primary point of contact for customers, providing accurate information and resolving enquiries related to a Food Waste Service across multiple platforms including telephone, email, and webchat.
• Deliver courteous, professional, and empathetic service at all times.
• Use effective communication techniques to manage sensitive situations and de-escalate conflict when necessary.

Requirements / How to apply

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [e-mail] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Additional information

You can also follow us at Twitter/Facebook/LinkedIn or via our website