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Customer Service Advisor

MarkJames Search

Reading

Hybrid

GBP 40,000 - 60,000

Full time

24 days ago

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Job summary

A leading multinational energy company is seeking a Customer Service Advisor in Reading. This full-time hybrid role involves supporting customers, handling numerous calls daily, and requires prior call center experience. Candidates should be personable, IT proficient, and eager to work independently in a dynamic environment.

Qualifications

  • Previous experience in call centre environments.
  • Good IT skills, especially in Excel.
  • Ability to work independently.

Responsibilities

  • Handle 40-50 calls a day in a fast-paced environment.
  • Support customers effectively.
  • Complete training in-office.

Skills

Call centre experience
IT skills
Personable
Engaging
Initiative
Decisiveness
Completing tasks

Education

1+ years experience in call centre

Tools

Excel

Job description

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Our Client, a multinational energy company, based in Reading, are currently hiring for a Customer Service Advisor to support customers.

Key skill requirements

  • Previous experience in call centre environments
  • 1+ years experience
  • Good IT skills (especially Excel)
  • Personable and engaging
  • Work on your own initiative, be inquisitive, decisive, and able to see tasks through to completion



** Contact Centre experience is advantageous, candidates will be working in a fast paced environment handling 40-50 calls a day**

This is a full time hybrid contract role for a minimum of 3 months with a possibility to extend and/or become permanent (although it cannot be guaranteed) - training to be completed in office. Role is £14.02 per hour.

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