Customer Service Advisor

The New Homes Group; Preston; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent estate agency in Preston seeks a motivated Branch Manager – Estate Agent to lead its residential sales team. This role offers an excellent opportunity for an ambitious individual aiming for branch management, providing full support to ensure success. Responsibilities include managing office profitability, leading the team, and optimizing sales. Applicants should possess strong leadership, communication skills, and a valid UK driving license.

Benefits

Industry leading training and development

Demonstrable career ladder

Supportive environment

Compete for top achiever awards

Competitive salary with uncapped commission

Qualifications

• Preferably an experienced Branch Manager or Sales Negotiator looking to progress.
• Experience in generating new business in a target-driven environment.
• Proven capability to manage and mentor a team.

Responsibilities

• Run a profitable and organized office providing an effective estate agency service.
• Lead by example and motivate the team to exceed targets.
• Secure market appraisals, viewings, and sales.

Skills

Team leadership

Customer service

Target-driven sales

Organised and detail-oriented

Strong communication skills

Job description

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We’re looking for a highly motivated Branch Manager – Estate Agent to lead our fantastic residential sales team in Blaby working in our well known Spencers estate agency.

This is a great opportunity for an established Estate Agent looking for progression and to step in to branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career. The main purpose of the role of a Branch Manager – Estate Agent is to maximise the overall income and profitability of your branch.

What’s in it for you as our Branch Manager – Estate Agent?

• Industry leading training and development
• Demonstrable career ladder
• Supportive and rewarding environment
• Compete for top achievers awards
• Competitive basic salary with uncapped commission

Key responsibilities of a Branch Manager – Estate Agent:

Running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, reservations, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career.

Skills and experience required to be a successful Branch Manager – Estate Agent:

• Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or a Sales Negotiator, Estate Agent, Lister, Valuer looking to progress
• Able to generate new business in a target driven environment
• Proven experience managing, leading and mentoring a team
• Outstanding customer care / customer service experience
• Resilient, positive, organised, numerate and detail oriented
• Excellent verbal and written communication skills
• A Full UK driving licence

Spencers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.