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Customer Service Advisor

E-METRIXX

Potters Bar

On-site

GBP 40,000 - 60,000

Full time

13 days ago

Job summary

A reputable property maintenance company in Potters Bar is seeking a Customer Service Advisor to handle calls and assist with inquiries. The ideal candidate will have basic customer service experience, clear communication skills, and a proactive attitude. This is a temporary role with potential for permanent placement. Flexible shift options are available, providing great opportunities for growth within the organization.

Qualifications

  • Basic customer service experience required.
  • Ability to communicate clearly and professionally.
  • Computer literate with basic email and typing skills.
  • Logical, proactive, and adaptable mindset.

Responsibilities

  • Professionally handle inbound and outbound calls.
  • Log messages and support Job Planners accurately.
  • Assist with property repair inquiries.
  • Potential for career progression into Admin roles.

Skills

Customer service experience
Clear communication
Computer literacy
Proactive attitude

Job description

E-METRIXX Potters Bar, England, United Kingdom

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Get AI-powered advice on this job and more exclusive features.

Customer Service Call Takers Potters Bar

R9 Recruiting is acting on behalf of a reputable property maintenance client to appoint dedicated Call Takers for immediate opportunities in Potters Bar.

Position: Call Taker / Customer Service Agent

Location: Potters Bar (EN6)

Remuneration: £16.27 per hour

Engagement Type: Temporary assignment with the potentialto possibly become permanent after 12 weeks

Start Date: ASAP

Two Shift Patterns Available

  • Full-Time Call Taker
    • Monday to Friday
    • 8:00 AM to 5:00 PM
    • 1-hour lunch break
  • Part-Time Call Taker
    • 3 full weekdays per week
    • 30-minute lunch break
These Call Taker roles are ideal for individuals seeking career development and team support in a growing business.

Key Responsibilities

  • Professionally handle inbound and outbound calls
  • Accurately log messages and support Job Planners
  • Assist with property repair inquiries (e.g. fencing, roofing, plumbing)
  • Opportunity for progression into Admin roles
  • With time, may transition into planning or full-time Admin positions
  • Strong potential to grow into supervisory or advanced Admin functions

Candidate Profile

  • Basic customer service experience
  • Clear communication and phone etiquette
  • Computer literate (email, typing, copy/paste)
  • Logical, proactive, and adaptable
  • Able to commute reliably (driving preferred)

Parking is available at the office.

This position forms part of a newly launched office operation with strong future potential.

To register your interest, please contact the R9 Recruitment Team by phone or apply below. We welcome immediate applications.

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Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Temporary
Job function
  • Job function
    Customer Service
  • Industries
    Administrative and Support Services

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