Customer Service Advisor

Marine Resources Recruitment Ltd; Portsmouth; On-site; GBP 22,000 - 28,000; Full time

Job summary

Une entreprise dynamique recherche un conseiller en service à la clientèle pour rejoindre une équipe chaleureuse dans un endroit attrayant sur la côte sud. Vous serez responsable de créer une expérience positive pour les visiteurs et les détenteurs de places dans un environnement de marina en plein essor, combinant des tâches de bureau avec du travail à l'extérieur.

Qualifications

• Excellentes compétences en communication et en service à la clientèle.
• Capacité à gérer des demandes et les convertir en réservations.
• Bonne maîtrise des systèmes informatiques.

Responsibilities

• Être le premier point de contact pour les demandes.
• Aider aux opérations à la fois au bureau et autour du port.
• Travailler quelques week-ends et jours fériés.

Skills

Communication

Service client

Travail en équipe

Compétence en informatique

Job description

Are you someone who thrives on providing great customer service and enjoys working in a dynamic environment? We’re recruiting for a Customer Service Advisor to join a close-knit, welcoming team at one of the South Coast’s most attractive waterside destinations.

This is a fantastic opportunity to become the friendly face of a busy marina, where you'll play a key role in creating a positive experience for berth holders and visitors alike. You’ll be the first point of contact for enquiries, supporting operations both in the office and around the marina.

Previous boating knowledge or marina experience is a bonus but not essential.

What we’re looking for:

• Excellent communication and customer service skills
• Confidence handling enquiries and converting them into bookings or sales
• A good grasp of computer systems – you’ll be trained on the marina’s software
• A ‘can-do’ attitude and a strong sense of teamwork

This is a varied position combining office duties with time spent outdoors and occasional involvement in lock operations. The rota includes some weekend and bank holiday working, so flexibility is key (10 days on, 4 days off).

If you’re enthusiastic, personable, and ready to be part of a great team, we want to hear from you.

To apply for the role, please contact:
Jo – 07776 598452
Suzie – 07774 668144

Marine Resources Recruitment Ltd acts as an employment agency for permanent and fixed term contract recruitment and as a recruitment business for the supply of contract workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.