Customer Service Advisor

TieTalent; Peterborough; On-site; GBP 10,000 - 40,000; Full time

Job summary

A large IT Managed Service Provider in Peterborough is seeking bilingual Spanish and English speakers for a Help Desk IT Support role. This full-time position offers a competitive hourly rate and the opportunity for permanent employment in the future. Ideal candidates should have experience in customer service and a passion for IT. Immediate starts are available.

Qualifications

• Experience in IT services or call center environment.
• Passion for IT and ability to learn process-driven activities.

Responsibilities

• Provide IT support on Help Desk.
• Work shift-based hours on a rota basis.

Skills

Fluent in Spanish

Fluent in English

Strong communication skills

Customer service skills

Job description

Spanish and English speakers required!!

Peterborough

Full time - 37.5 hours per week

Hourly rate £16.00 PAYE

We have a great opportunity for fluent Spanish and English speakers to join a large IT organisation based in Hampton, Peterborough.

The successful candidate will join a large team, working on a Help Desk offering IT Support. This is a shift-based role working 7.5 hrs on a rota basis between 06:00 - 19:00, including weekends. (Two weekends every month)

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career.

The ideal candidate will have experience in an IT services, Customer Services, or call centre environment. Candidates with a passion for IT, along with good customer service skills and the ability to learn process-driven IT activities, will be considered.

Immediate starts are available.

You will be fluent in both Spanish and English, with strong communication skills.

If you are a charismatic Spanish and English-speaking individual seeking a fantastic career opportunity, please apply now!