Customer Service Advisor

JR United Kingdom; Peterborough; On-site; GBP 10,000 - 40,000; Full time

Job summary

A large IT organisation in Peterborough is seeking fluent Spanish and English speakers for a Help Desk role, providing IT support. This full-time position involves shift work and offers a pathway to a permanent contract. Ideal candidates have experience in IT services or customer service. Excellent communication skills are essential, and immediate starts are available.

Qualifications

• Experience in an IT services or customer service role preferred.
• Ability to learn process-driven IT activities.
• Strong interpersonal skills.

Responsibilities

• Provide IT support on a Help Desk.
• Work on a shift-based rota schedule.
• Communicate effectively with customers.

Skills

Fluent Spanish

Fluent English

Strong communication skills

Job description

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Spanish and English speakers required!!
Peterborough
Full time - 37.5 hours per week
Hourly rate £16.00 PAYEWe have a great opportunity for fluent Spanish and English speakers to join a large IT organisation based in Hampton, Peterborough.

The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based role working 7.5 hrs on a rota basis between the hours of 06:00 - 19.00, including weekends. (Two weekends every month)

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career.

The ideal candidate will have worked in an IT services, Customer Services, or call centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered.

Immediate starts are available.

You will be fluent in Spanish and English speaking, with strong all-round communication skills.

If you are a charismatic Spanish and English-speaking person, looking for a fantastic career opportunity then please apply now!

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