Customer Service Advisor

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the banking sector is seeking a Customer Service Advisor to join their dynamic team in Newcastle. This full-time role offers a chance to deliver exceptional customer service while working in a supportive and vibrant environment. You will handle customer inquiries, assist with banking queries, and ensure a top-notch customer experience. With comprehensive training and career progression opportunities, this is a fantastic opportunity for those looking to build a rewarding career in customer service. If you're passionate about helping others and want to be part of a modern workplace, this role is for you!

Benefits

Competitive salary package

Holiday benefits

Career progression opportunities

Comprehensive training

Qualifications

• Passion for delivering top-notch customer service.
• Ability to handle customer queries with patience and expertise.

Responsibilities

• Handle inbound customer calls professionally and efficiently.
• Assist customers with banking queries using the latest tools.

Skills

Customer Service

Communication Skills

Problem Solving

Tools

Banking Systems

Job description

Social network you want to login/join with:

Customer Service Advisor, Newcastle-upon-Tyne, Tyne and Wear

Client:

Russell Tobin

Location:

Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

26.03.2025

Expiry Date:

10.05.2025

Job Description:

Join a Renowned Bank as a Customer Service Advisor! – Full-Time, Onsite in Newcastle (NE27 0BY)

Location: Cobalt Business Park, Newcastle Upon Tyne (NE27 0BY)

Hours: 37.5 hours per week (Flexible shifts & week offs)

Training: Fully paid training for 2-3 weeks

Final Face-to-Face Interview Date: 12th March 2025.

Are you passionate about delivering top-notch customer service? Do you want to be part of a dynamic, supportive, and fast-growing team in the banking sector? This is your chance to step into a rewarding career with a renowned bank that values your skills and dedication!

What You’ll Be Doing:

1. Handle inbound customer calls professionally and efficiently
2. Assist customers with their banking queries using the latest tools & systems
3. Log and validate all customer interactions on the system
4. Ensure an excellent customer experience by resolving queries with patience and expertise
5. Work in a team-oriented environment with growth opportunities

Why Join Us?

1. Competitive salary package with holiday benefits
2. A vibrant, supportive, and inclusive workplace
3. Career progression opportunities in the banking sector
4. Work in a modern and well-equipped office at Cobalt Business Park
5. Get comprehensive training to set you up for success.

Don’t Miss Out! If you're looking for a stable, rewarding, and exciting career, apply now and become a part of a leading bank's customer service team.

Apply today and take the first step toward a brighter future!