Customer Service Advisor

Holt Recruitment; Maidenhead; On-site; GBP 29,000 - 35,000; Full time

Job summary

A reputable automotive service provider is looking for an experienced Bodyshop Advisor in Maidenhead. The role involves managing bookings, liaising with insurance companies, and being the first point of contact for customers. Candidates should have experience in a similar role within the motor trade. The position offers a competitive salary of up to £35,000 per annum.

Qualifications

• Experience in a similar role within an accident repair centre or the motor trade.
• Strong focus on quality in service delivery.

Responsibilities

• Meet and greet customers and manage bookings.
• Liaise with third-party companies like insurance.
• Serve as the first point of contact for customers.

Skills

Excellent communication skills

Organisational skills

Attention to detail

Job description

Bodyshop Advisor / Customer Service Advisor:

Salary up to £35,000 per annum

Permanent role

I am currently working with a highly efficient and well-equipped Bodyshop that is now looking for an experienced Bodyshop Advisor to join their busy site in the Maidenhead area.

Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:

1. Meet and greet customers, manage bookings, courtesy car diary control, and provide customer updates.
2. Liaise with third-party companies such as insurance and car hire companies.
3. Serve as the first point of contact for customers, requiring a motivated and enthusiastic individual with excellent communication skills.

Requirements:

1. Must have worked or currently be working in a similar role within an accident repair centre or the motor trade.
2. Excellent organisational skills with attention to detail and a focus on quality.
3. Experience as an administrator or customer service advisor within the motor trade, ideally within an accident repair centre.

If you are interested in finding out more, please contact Piam Pishgoo at 01202 55291 or [e-mail], or send us your CV by clicking "Apply Now"!

Keywords: Bodyshop Administrator up to £35,000, Bodyshop Maidenhead, Bodyshop Advisor, Customer Service Advisor, Bodyshop CSA