Customer Service Advisor

Randstad Construction and Property; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a temporary Customer Service Advisor in Dartford. You'll be the key contact for residents reporting repairs, requiring excellent customer service skills and a friendly telephone manner. This role requires a 6-week commitment, with immediate start and training provided. Pay is competitive at £13 per hour PAYE or £16.55 with Umbrella. Apply now if you are ready to support our residents!

Qualifications

• Available for a commitment of approximately 6 weeks.
• Friendly telephone manner.
• Knowledge of social housing or maintenance is ideal but not essential.

Responsibilities

• Answering and logging calls from residents about repairs.
• Receiving call training during the first week.

Skills

Excellent customer service skills

Telephone handling experience

Job description

Temporary Customer Service Advisor - Dartford

Are you looking for an immediate start in a customer service role this summer? We have a temporary, office-based opportunity for a Customer Service Advisor in our Dartford office!

This role is perfect if you're available straight away and can commit for approximately 6 weeks to assist us over the summer period.

What You'll Be Doing:

You'll be a key point of contact, answering and logging calls from residents on one of our social housing contracts who are reporting repairs. You'll receive comprehensive systems and call training during your first week before you start taking calls independently.

What We're Looking For:

• Excellent customer service skills and a friendly telephone manner.
• Proven telephone handling experience.
• Ability to commit to the full 6-week duration.
• Knowledge of social housing or maintenance is ideal, but not essential.

The Details:

• Location: Dartford office-based (DA9 area).
• Hours: Monday to Friday, 8 AM - 5 PM.
• Pay: 13 per hour PAYE or 16.55 per hour Umbrella.
• Start Date: Immediate.

If you're ready to jump into a new role and support our residents, apply today!

Please submit your CV and cover letter outlining your suitability for the role to Afreen Begum or call (phone number removed).

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.