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Customer Service Advisor

TN United Kingdom

London

On-site

GBP 60,000 - 80,000

Full time

30+ days ago

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An established industry player in the luxury sector is seeking five Customer Service Advisors to deliver exceptional service. This role involves managing customer interactions, supporting event organization, and maintaining a welcoming environment. Candidates should possess outstanding communication skills and experience in premium brands, ensuring every customer feels valued. Join a dynamic team that thrives on excellence and professionalism, where your contributions will enhance the customer experience. If you are passionate about hospitality and customer care, this is the perfect opportunity for you.

A-level education preferred for candidates.
Experience in luxury retail or high-end hospitality is essential.

Manage incoming calls and provide customer support.
Organize customer events and maintain studio cleanliness.
Present products to potential customers with professionalism.

Outstanding communication skills

Interpersonal skills

Experience with premium brands

Team working experience

Ability to multi-task

Driving license

Face-to-face customer care experience

Confident and polished speaking

A-level education

We specialize in the recruitment of high-quality candidates in the Customer Services sector. We have an excellent opportunity for five Customer Service Advisors to work for a leading luxury brand. The role holders will provide world-class customer service to prospective customers.

The role will involve working 5 days per week covering Monday to Sunday on a rotation basis, with two shifts: 9:30am – 6:30pm and 12:00pm – 9:00pm.

Customer Service Advisor’s Core Duties

Manage and screen incoming calls, and forward them on appropriately.
Present the products to potential customers.
Support in the organization of customer events and launches.
Provide logistical and administrative support.
Be professional and courteous at all times.
Oversee the tidiness and cleanliness of the studio.

Customer Service Advisor’s Skills Required

Educated to A-level standard (preferable).
Experience working with premium brands; luxury retail, high-end catering, or hotels.
Experience in face-to-face customer care and premium hospitality.
Good team working experience.
Outstanding communication and interpersonal skills.
Confident and polished speaker.
Ability to multi-task.
Driving license.
Ability to work 5 days per week covering Monday to Sunday on a rotation basis.

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