Customer Service Advisor

Ethos Foundation; Liverpool; On-site; GBP 22,000 - 28,000; Full time

Job summary

A forward-thinking company in Liverpool is seeking a full-time Customer Service Advisor. The role involves dealing with customer inquiries, problem solving, and managing bookings. This position is ideal for someone who thrives in a fast-paced environment and aims to build a career in customer service.

Qualifications

• Considerable experience working in customer service.
• Ability to handle complaints effectively.
• Experience in a busy environment.

Responsibilities

• Deal with customers and take details of bookings.
• Update customers on case stages.
• Arrange collections and deliveries.

Skills

Problem Solving

Customer Service

Communication

Job description

Venatu Automotive are recruiting for a Customer Service Advisor for our client based in Liverpool

This role is full time permanent working Monday to Friday 8am - 5pm.

You will be responsible for dealing with customers, problem solving, taking details of bookings, updating customers on the stages of their case, arranging collections and deliveries.

Applicants must have considerable experience of working within a customer service role, dealing with complaints, and working within a busy environment.

You will be working as part of a team, responding to enquiries over the telephone, in person and via email.

This is a fantastic opportunity for someone who thrives in a fast paced environment and is looking to build a career with a forward thinking company

REF: DONAUTO

LNKD1_UKTJ