Customer Service Advisor

(function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f; Leicester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A busy student accommodation site in Leicester is seeking friendly and proactive Customer Service Advisors for a temporary role during the September check-in period. Responsibilities include assisting students with the check-in process, answering queries, managing key handovers, and ensuring a smooth move-in experience. Previous customer service experience is preferred. This is a great opportunity to gain experience in a vibrant environment.

Qualifications

• Excellent communication and interpersonal skills required.
• Must have a calm and helpful attitude in a fast-paced environment.
• Previous customer service experience is preferred.

Responsibilities

• Welcoming students and assisting with the check-in process.
• Answering queries and providing information about the site.
• Managing key handovers and logging maintenance issues.
• Ensuring a positive move-in experience for residents.

Skills

Excellent communication and interpersonal skills

Calm, helpful attitude in a fast-paced environment

Previous customer service experience

Job description

Customer Service Advisor Student Accommodation (Temporary Role)
Location: Leicester
Dates: 1st September 9th September (9 days)
Hours: 9:00am 6:00pm (8 hours/day)
Pay Rate: GBP12.30 per hour

We are looking for friendly and proactive Customer Service Advisors to support a busy student accommodation site during the September check-in period.

Key responsibilities include:

Welcoming students and assisting with the check-in process

Answering queries and providing information about the site and local area

Managing key handovers and logging any maintenance issues

Ensuring a smooth, positive move-in experience for all residents

What we're looking for:

Excellent communication and interpersonal skills

A calm, helpful attitude in a fast-paced environment

Previous customer service experience is preferred

Must be available for all 7 days of the assignment

This is a great short-term opportunity to gain experience in a vibrant, people-focused environment.