Customer Service Advisor

Page Personnel; Kingston upon Hull; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A reputable business in the legal sector seeks a Customer Service Advisor in Kingston-upon-Hull. The role involves supporting clients during the remortgage process, handling a high volume of calls, and ensuring timely completion of queries. Ideal candidates will have customer service experience, strong communication skills, and the ability to thrive in high-pressure environments. This position offers a salary of £24,000+, plus bonuses, and excellent training and progression opportunities in a collaborative team culture.

Benefits

Salary of £24,000+

Monthly bonuses

Excellent benefits package

Modern offices and facilities

Regular socials and incentives

Qualifications

• Previous customer service experience from retail or hospitality is desirable.
• Confident communicator over the phone and in person.
• Able to thrive under pressure in a fast-paced environment.

Responsibilities

• Support clients going through the remortgage process.
• Handle high volume of calls and address various queries.
• Liaise with banks and other parties to meet service level agreements.

Skills

Customer service experience

Confident communicator

Attention to detail

Organizational skills

Team player

Job description

Social network you want to login/join with:

Customer Service Advisor, Kingston-upon-Hull

Client:

Page Personnel

Location:

Kingston-upon-Hull, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

33fec3def7f3

Job Views:

16

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

• A new exciting Permanent Customer Service Advisor Position in Hull!
• To work for a reputable business within the Legal Industry!

About Our Client

Have you recently finished your studies and are looking to kick start your career with a reputable business? Do you currently work in hospitality or retail and want to transfer your skills into an office-based role? Would you like set shift patterns of 9am-5.30pm with no weekends? Do you want to join a business that invests in you from day one and provides excellent training? If yes, please apply now!

Job Description

As a Customer Service Advisor, you will support clients going through the remortgage process, assisting with caseloads to ensure timely completion and high service levels. You will handle a high volume of calls, addressing various queries, providing support and guidance, and chasing required documentation. The role involves working closely with team members and liaising with banks and other parties to meet service level agreements. If you thrive in busy environments and are passionate about client care, this could be the role for you!

The Successful Applicant

Previous customer service experience from backgrounds such as retail or hospitality is desirable. Confident communicator over the phone and in person. Able to thrive under pressure in a fast-paced, customer-focused environment. Good attention to detail and organizational skills. A strong team player.

What's on Offer

Salary of £24,000+ plus monthly bonuses. Reputable business within the Legal Sector. No experience required; full training provided. Excellent progression and development opportunities. No shift patterns or weekends. Excellent benefits package. Hybrid working. Modern offices and facilities. Collaborative team culture. Regular socials and incentives. Immediate interview available.