Customer Service Advisor

Customer Service Advisor

Working as part of a busy customer service team, you’ll be provided with all the training you need to handle calls and assist house owners, tenants, commercial landlords, and industrial property owners and developers with queries and updates on repairs being carried out or needed on their properties.

You’ll need to be a confident communicator, keen to help resolve problems through positive customer service, and able to multi-task, especially during busy periods.

The Role:

• Take down details of specific situations during calls and update the system accordingly
• Book appointments
• Transfer calls to the appropriate departments when necessary

Benefits and Details:

• £24,000 per annum, increasing to £26,000 based on individual performance
• 33 days holiday
• Free onsite parking
• Opportunities for career progression
• Funding for training courses to support professional development
• Pension scheme
• Core hours are 9:00 am to 5:30 pm. During winter months, hours are extended from 7:00 am to 8:00 pm with split shifts. You will also need to work one weekend day per month on a rota basis.

If you believe you match the above criteria, please send us your CV for consideration.

Referral Bonus:

Refer a friend and earn a retail voucher worth up to £500!

Due to high application volumes, we can only respond to shortlisted candidates. If you do not hear from us within 5 days, please assume your application was not successful this time.

By applying, you agree to Lloyd Recruitment Services' Privacy and GDPR Policy, available on our website, which permits us to contact you.

Lloyd Recruitment Services acts as a recruitment agency for this vacancy and is an equal opportunities employer.