Customer Service Advisor

P+S Personnel; Great Yarmouth; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading company is looking for a Customer Service Advisor to join their team in Great Yarmouth on a full-time, permanent basis. The ideal candidate will have a background in customer service or sales and should be passionate about delivering excellent customer experiences. You will receive ongoing training and have opportunities for professional development while working supportive hours.

Benefits

Competitive starting package

Clear opportunity to progress

Qualifications

• Ideally have previous experience in Customer Service and/or Sales roles.
• Be familiar with using a PC.

Responsibilities

• Dealing with customer enquiries and requests via email, phone and online chat.
• Supporting the Sales team by processing orders and providing quotes for customers.
• Resolving customer issues in a timely and professional manner.

Skills

Excellent work ethic

Polite

Honest

Personable

Written English

Job description

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Customer Service Advisor, Great Yarmouth

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Client:

P+S Personnel

Location:

Great Yarmouth, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

821621874a69

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting a Customer Service Advisor to join their team based in Great Yarmouth on a full time, permanent basis.

Role Summary:

The ideal fit for this role will have a background in customer services and/or sales and be confident speaking with and supporting customers. But more important is finding someone passionate about delivering a positive customer experience that exceeds expectations. You will receive ongoing training and support from day 1 to help you understand the business and to support your professional development.

Main Responsibilities:

• Dealing with customer enquiries and requests via email, phone and online chat.
• Supporting the Sales team by processing orders and providing quotes for customers.
• Resolving customer issues in a timely and professional manner.

Person Specification:

• Have an excellent work ethic.
• Be polite, honest and personable.
• Be familiar with using a PC and have great written English.
• Ideally have previous experience in Customer Service and/or Sales roles.

Working Hours and Benefits:

• Monday – Thursday 8:30 - 17:30 and Friday 8:30 - 16:30
• The role has a competitive starting package and clear opportunity to progress.

If this is a role you are interested in, please apply online ensuring your CV is up to date.