Customer Service Advisor

The New Homes Group; Glasgow; On-site; GBP 50,000 - 60,000; Full time

Job summary

A well-known estate agency in Chichester is seeking a highly motivated Branch Manager – Estate Agent to lead their residential sales team. This role offers competitive compensation with profit share and uncapped commission, along with industry-leading training and career development opportunities. Ideal candidates will have strong leadership and customer service skills, and be capable of generating new business. Join a supportive environment where you can excel as a manager.

Benefits

Industry leading training and development

Competitive basic salary with uncapped commission

Supportive and rewarding environment

Qualifications

• Experience managing or mentoring a team.
• Ability to generate new business in a target-driven environment.
• Outstanding customer care experience.

Responsibilities

• Lead and organize the office for effective estate agency services.
• Motivate team members and provide necessary training.
• Maximize income and profitability of the branch.

Skills

Leadership

Customer service

Business development

Team management

Communication

Job description

Social network you want to login/join with:

OTE: £50-60K, Profit Share, Company Car, Uncapped Commission

We’re looking for a highly motivated Branch Manager – Estate Agent to lead our fantastic residential sales team in Chichester working in our well known King & Chasemore estate agency.

This is a great opportunity for an established Estate Agent looking for progression and to step in to a branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career. The main purpose of the role of a Branch Manager – Estate Agent is to maximise the overall income and profitability of your branch.

What’s in it for you as our Branch Manager – Estate Agent?

• Industry leading training and development
• Demonstrable career ladder
• Supportive and rewarding environment
• Compete for top achievers awards
• Competitive basic salary with uncapped commission

Key responsibilities of a Branch Manager – Estate Agent:

• Running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers.
• Leading by example and delegating tasks with the aim to exceed standards of performance and targets set.
• Optimising every opportunity to secure market appraisals, instructions, viewings, reservations, sales and mortgage introductions.
• Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career.

Skills and experience required to be a successful Branch Manager – Estate Agent:

• Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or a Sales Negotiator, Estate Agent, Lister, Valuer looking to progress.
• Able to generate new business in a target driven environment.
• Proven experience managing, leading and mentoring a team.
• Outstanding customer care / customer service experience.
• Resilient, positive, organised, numerate and detail oriented.
• Excellent verbal and written communication skills.
• A Full UK driving licence.

King & Chasemore is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.