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Customer Service Advisor
Jackie Kerr Recruitment Ltd
Fairford
On-site
GBP 40,000 - 60,000
Full time
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Job summary
An exciting opportunity awaits with a fast-growing manufacturing company seeking a dedicated Customer Service Advisor. In this dynamic role, you will be the first point of contact for customers, handling inquiries, booking couriers, and ensuring smooth operations within the warehouse. The ideal candidate will possess strong communication skills and a professional demeanor, thriving in a busy environment. With a supportive team and a range of benefits including a bonus scheme, generous holiday allowance, and gym membership, this position offers a chance to grow and contribute to a thriving business. Join a company that values its employees and fosters a positive workplace culture.
Benefits
Qualifications
- Experience in a customer service role is essential.
- Strong telephone communication skills required.
Responsibilities
- Handle inbound and outbound calls while managing customer queries.
- Perform data entry and ensure spreadsheets are regularly updated.
Skills
Job description
Customer Service Advisor
Fairford
£12.61 Per hour
Our fast-growing manufacturing client based in Fairford is looking for a Customer Service Advisor to join their busy team!
Customer Service Advisor Roles and Responsibilities:
- Taking inbound and outbound calls
- Dealing with all customer queries
- Booking couriers ready for dispatch from the warehouse
- Data entry
- Ensuring all spreadsheets are updated regularly
- Doing regular stock takes and counts
- Helping within the warehouse at the end of each day to get all orders boxed up
Customer Service Advisor Ideal Candidate:
- Experience within a Customer Service role
- Good telephone skills
- Polite and professional at all times
Customer Service Advisor Working Hours and Benefits:
- Monday – Friday, 09:00 – 18:00
- Bonus Scheme
- 23 Days holiday plus Bank Holidays
- 1 Day Charity leave per year
- Annual profit share
- Free onsite parking
- Company events
- Gym membership
- Canteen on site
- Employee discount
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