Customer Service Advisor

Fitness Lifestyle Magazine; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading food logistics company is seeking passionate Customer Liaison Assistants for its Customer Fulfilment Centre in Greenford. The role requires previous customer service experience and strong communication skills. The position offers competitive hourly rates with variable shifts and the potential to become permanent after a probation period.

Qualifications

• MUST have previous customer service and administration experience.
• MUST be willing to work variable shift times and weekends.
• Strong IT skills including Word, Excel, and CRM systems.

Responsibilities

• Manage calls and emails on a day to day basis.
• Resolve customer complaints professionally.
• Manage customer accounts and update changes.

Skills

Customer service experience

Administration experience

Excellent communication skills

Strong IT skills - Word, Excel, Outlook, CRM

Professional telephone manner

Job description

A leading food logistics company is seeking the services of two passionate and driven Customer Liaison Assistants to join its busy team at its new Customer Fulfilment Centre in Greenford.

The Role

To provide an excellent customer service in a professional manner. The ideal candidate will have experience of working within a highly customer focused environment, managing calls, emails, and administrative tasks.

This role is initially offered on a temporary basis but there is potential to become permanent after a 3 month probation period.

Changeable start times from 5AM

Key Responsibilities

• Managing calls and emails on a day to day basis.
• Resolving any customer complaints in a professional manner.
• Managing customer accounts, taking personal information and updating any changes.
• To ensure all Personnel procedures.

Key Requirements

• MUST have previous customer service and administration experience.
• MUST be willing to work variable shift times and at weekends
• Excellent communications skills
• Excellent customer service skills
• Strong IT skills - Word, Excel, Outlook and CRM systems
• Professional and polite telephone manner

What do we offer ?

A competitive hourly rates and 8 hour shifts

Apply now

If you are interested in the role initially apply online with an up to date CV