Customer Service Advisor

Tru Talent; England; On-site; GBP 24,000 - 30,000; Full time

Job summary

A reputable recruitment agency is seeking a Customer Service Advisor to join a busy accident repair centre in Taplow. The role focuses on delivering excellent customer service and handling vehicle repair requirements efficiently. Candidates should exhibit strong customer service skills, good IT abilities, and preferably have experience in a bodyshop environment. This is a full-time, permanent position offering a competitive salary and opportunities for career progression.

Benefits

Career progression opportunities

Friendly company culture

Qualifications

• Experience in a modern Accident Repair Centre is desirable.
• Excellent organisation skills.
• Experience of cash credit control.

Responsibilities

• Deal with customer requirements for vehicle repair courteously.
• Ensure high standard of customer service.
• Scanning documents and booking parts.

Skills

Excellent customer service

Good IT skills

Ability to work well under pressure

Excellent administrative skills

Multi-tasking

Job description

Customer Service Advisor

Basic Salary: Up to GBP30,000 (DOE)

Working Hours: 7:30 am - 17:00 pm Monday - Friday

Location: Taplow

New vacancy for a Front of House/CSA/Customer Service Advisor to join a busy accident repair centre.

Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.

Responsibilities of a Front of House/CSA/Customer Service Advisor:

• Excellent Customer Service
• Multi-tasking and prioritising tasks
• Attention to detail in all administration
• Scanning Documents
• Booking parts

Skills and Qualifications of a Front of House/CSA/Customer Service Advisor:

• Experience of working in a modern Accident Repair Centre/Bodyshop is desirable for this role
• Excellent customer service and organisation skills
• Good IT skills
• Experience of cash credit control
• Excellent administrative skills
• Ability to work well under pressure and to tight deadlines
• Ability to work within a team environment

This is a full-time, permanent position for a skilled and courteous Front of House/CSA to earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is desired but not essential.

Please contact Carly Wellard at Tru Talent on (phone number removed) or (phone number removed) or if you can 'Apply Now'.

INDHIGH