Customer Service Advisor

Major Recruitment Oldham; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A company in customer service is seeking a Customer Service Advisor in Heywood. You will respond to customer inquiries, provide support, and work within a dynamic team. Candidates should have experience in retail or customer service, good computer skills, and a flexible attitude. The role offers a competitive hourly rate of £12.21 for 25 hours per week, Monday to Friday, with occasional weekend shifts.

Benefits

Supportive team environment

Regular hours with potential for growth

Competitive hourly rate

Qualifications

• Previous retail or customer service experience.
• Good computer skills and a professional telephone manner.
• A flexible approach to working hours (some weekend availability required).
• A positive, can-do attitude and great communication skills.

Responsibilities

• Responding to customer emails and handling incoming calls.
• Providing exceptional service and support to every customer.
• Using our systems confidently - strong PC knowledge is essential.
• Working as part of a team in a fast-paced environment.

Job description

Customer Service Advisor

Location: Heywood

Hours: 25 hours per week, Schedule: Monday to Friday, 9am-2pm (with flexibility for rota changes and occasional weekend work), Pay: £12.21 per hour

Are you friendly, organised, and customer-focused? We're looking for a Customer Service Advisor to join our team!

What you'll be doing:

• Responding to customer emails and handling incoming calls
• Providing exceptional service and support to every customer
• Using our systems confidently - strong PC knowledge is essential
• Working as part of a team in a fast-paced environment

What we're looking for:

• Previous retail or customer service experience
• Good computer skills and a professional telephone manner
• A flexible approach to working hours (some weekend availability required)
• A positive, can-do attitude and great communication skills

Why join us?

• Supportive team environment
• Regular hours with potential for growth
• Competitive hourly rate

Interested? Apply now and become a key part of our customer service team!

We are an equal opportunities employer and welcome applications from all candidates.