Customer Service Advisor

Jark Stevenage is currently looking to recruit a customer service advisor to join a well-established electrical wholesalers.

An exciting career opportunity has risen for a full-time customer service advisor to join their team and be part of their online operation based in Biggleswades to help assist in the day-to-day running of the customer service department.

Working Hours: Monday to Friday - 08:00am till 17:30pm

This position would be at site in Biggleswades.

Responsibilities Will Include:

1. Inbound and Outbound calls to customers and Internal Stores
2. Processing Customers' website placed orders
3. Processing internal store placed orders
4. Conversing with customers via online chat and email
5. Tracking orders and liaising with all our courier networks
6. Assisting customers when using our website, placing orders, etc.
7. General Office/Customer service duties

Skills Knowledge:

1. Computer Literate
2. Previous experience in an office-based customer services environment is preferred
3. Previous Customer Telephone & Email Experience Would Be Preferred
4. Strong work ethic and initiative
5. Enjoy working with people and be able to work as part of a team

Full training will be provided internally on our own in-house computer systems.

For more information or to apply for this position, please send over an updated CV or call 01438 894570.