Customer Service Advisor

Jobwise; Eccles; On-site; GBP 10,000 - 40,000; Part time

Job summary

A recruitment agency is seeking a Customer Service Advisor for a temporary role in Eccles. The position involves managing customer queries, processing orders, and maintaining records. Candidates should have a positive attitude, strong communication skills, and previous customer service experience. The role offers £12.21 hourly, a friendly working environment, and the possibility of permanent employment after two months.

Benefits

Weekly pay

Free parking

1 day a week working from home after training

Immediate start

Qualifications

• Proven experience in a similar telephone and email based customer service role.
• Strong organizational skills and ability to multitask.
• Due to location, being a driver with own transport is beneficial.

Responsibilities

• Logging phone calls and resolving queries on the help desk.
• Processing high volumes of sales and rental orders.
• Inputting invoices and maintaining accurate records.

Skills

Customer-focused attitude

Communication skills

Organizational skills

Attention to detail

Working knowledge of Microsoft Office

Experience in customer service

Job description

Looking for a Temporary Customer Service Role with the potential to lead to a long term career?

Are you ready to contribute to a fast-paced team and gain valuable experience in a well-established manufacturing and rental business?

My client is seeking an experienced Customer Service Advisor ready to join a busy and supportive team within the rental and order processing sector. This opportunity offers a fantastic way to build experience in both customer care and administrative operations in a growing industry.

What You'll Be Doing as a Customer Service Advisor?

• Logging phones calls, dealing with emails and resolving queries on the help desk
• Processing high volumes of sales and rental orders with excellent attention to detail
• Inputting invoices and inputting data accurately
• Supporting internal teams by maintaining accurate records and handling administrative tasks
• Assisting with returns, service-related product issues, and warranty claims
• Handling payment transactions and customer refunds securely
• Collaborating with team members to ensure excellent service delivery across all departments

We would LOVE to hear from you if you have the following skills and experience:

• A positive, customer-focused attitude with great communication skills
• Strong organisational skills and the ability to multitask
• Accuracy and attention to detail, especially in order processing or invoicing
• A working knowledge of Microsoft Office (Outlook, Excel, Word, etc.)
• Proven experience in a similar telephone and email based customer service role is essential.
• Due to the location of this client and lack of public transport this would be beneficial for a driver with own transport

What will you get in return for your work as a Customer Service Advisor

• Salary is £12.21 hourly.
• Weekly pay
• Working hours: Monday-Friday 8.30am until 4.30pm and 4.00 pm early finish on a Friday.
• 1 day a week working from home after full training is completed
• 2-month temporary role, with the potential to be made permanent for right person
• Free parking
• Be part of a friendly, hardworking team
• Immediate start

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.