Customer Service Advisor

CONNELLS GROUP; Derby; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Join a dynamic team as a Customer Service Advisor at Connells Group in Derby. This role offers flexible working, a supportive environment, and unlimited earning potential through commission. Achieve targets while enjoying modern office amenities and career growth opportunities.

Benefits

34 days annual leave

Flexible working – 3 days in the office, 2 days from home

Unlimited earning potential

Career growth opportunities

Supportive team environment

Responsibilities

• Achieve booking targets by scheduling property surveys for clients.
• Provide efficient service to clients, ensuring customer satisfaction.
• Overcome objections and resolve concerns to hit targets consistently.

Job description

Customer Service Advisor

Are you target-driven and motivated by results? Join our Surveyor Booking Team where your performance directly impacts your earnings.

Location: National Operations Centre, Castle Donington, Derby
OTE: £25,500 + Uncapped Commission + Overtime (Paid at 2x Hourly Rate)
Hours: Tuesday-Friday: 10:30-7pm & Sat 9-5pm.

Our modern office includes a state-of-the-art Micromarket, vibrant breakout zones, pool tables, PlayStation, and quiet areas for focused work. It’s the perfect balance of relaxation and productivity, making every day at the office enjoyable

What You’ll Do:

• Achieve booking targets by scheduling property surveys for clients.
• Provide efficient service to clients, ensuring customer satisfaction.
• Overcome objections and resolve concerns to hit targets consistently.
• Maintain high service standards while driving results.

Why you’ll love it here?

• 34 days annual leave (inclusive of Bank Holiday and your birthday)
• Flexible working – 3 days in the office, 2 days from home .
• Unlimited earning potential: The more appointments you book, the more commission you earn.
• Career growth opportunities: With our fast-growing team, you’ll have plenty of room to advance and take on additional responsibilities.
• Supportive team: Work in a friendly and collaborative environment where we celebrate each other’s wins.

About Us:

Countrywide Surveying Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

S&C00412

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