Customer Service Advisor

Recruit Select Limited; Dartford; Hybrid; GBP 25,000; Full time

Job summary

A recruiting firm is looking for a customer service advisor in Dartford, Kent. The role involves advising clients, following up on quotations, and upselling products, with a hybrid work model of 4 days in the office and 1 day from home. Candidates should have experience in customer service and strong communication skills. A competitive salary and benefits package is offered.

Benefits

Parking

Excellent benefits

Qualifications

• Previous experience in a customer service/call center or account manager role.
• Ability to work as part of a team.
• Upselling experience is a plus.

Responsibilities

• Advise and support customers.
• Keep customers updated with any changes on orders and deliveries.
• Follow up on quotes and turn into orders.
• Actively promote new products and promotions.

Skills

Excellent command of English

Customer service experience

Communication skills

Job description

We are recruiting for a customer service advisor based in Dartford, Kent. The client requires a candidate with an excellent command of English who enjoys speaking to business clients on the telephone.

The position will involve upselling to clients and following up on quotations and enquiries. This role offers hybrid working - 4 days in the office, 1 day at home.

Responsibilities:

• Advise and support customers
• Keep customers updated with any changes on orders and deliveries
• Follow up on quotes and turn into orders
• Actively promote new products and promotions
• Able to work as part of a team

To apply for this role, you must have previous experience of working within a customer service/call centre or account manager role.

The hours of work are Monday to Friday, 8:30am - 5:00pm, along with parking and excellent benefits. An excellent salary and benefits package is offered.