Customer Service Advisor

Driver Hire Borders; Dartford; On-site; GBP 40,000 - 60,000; Part time

Job summary

Driver Hire Borders is looking for a Temporary Customer Service Advisor in Dartford, offering an immediate start for a 6-week commitment. Responsibilities include answering calls from residents related to social housing repairs. Ideal candidates will have excellent customer service skills and experience in telephone handling.

Qualifications

• Proven telephone handling experience.
• Ability to commit to the full 6-week duration.
• Knowledge of social housing or maintenance is ideal.

Responsibilities

• You will be answering and logging calls from residents on social housing contracts.
• Provide support to report repairs to the maintenance team.

Skills

Excellent customer service skills

Telephone handling experience

Job description

Temporary Customer Service Advisor - Dartford

Are you looking for an immediate start in a customer service role this summer? We have a temporary, office-based opportunity for a Customer Service Advisor in our Dartford office!

This role is perfect if you're available straight away and can commit for approximately 6 weeks to assist us over the summer period.

What You'll Be Doing:

You'll be a key point of contact, answering and logging calls from residents on one of our social housing contracts who are reporting repairs. You'll receive comprehensive systems and call training during your first week before you start taking calls independently.

What We're Looking For:

• Excellent customer service skills and a friendly telephone manner.
• Proven telephone handling experience.
• Ability to commit to the full 6-week duration.
• Knowledge of social housing or maintenance is ideal, but not essential.

The Details:

• Location: Dartford office-based (DA9 area).
• Hours: Monday to Friday, 8 AM - 5 PM.
• Pay: £13 per hour PAYE or £16.55 per hour Umbrella.
• Start Date: Immediate.

If you're ready to jump into a new role and support our residents, apply today!

Please submit your CV and cover letter outlining your suitability for the role to Afreen Begum or call 02045765019.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.