Customer Service Advisor

(function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f; Cardiff; On-site; GBP 40,000 - 60,000; Part time

Job summary

A customer service role in student housing based in Cardiff is seeking temporary Customer Service Advisors from 1st to 7th September. The role involves welcoming students, answering queries, managing key handovers, and ensuring a positive move-in experience. Ideal candidates possess excellent communication skills, a calm demeanor in fast-paced settings, and preferably prior customer service experience. Pay is GBP12.30 per hour.

Qualifications

• Must be available for all 7 days of the assignment.
• Previous customer service experience is preferred.

Responsibilities

• Welcoming students and assisting with the check-in process.
• Answering queries and providing information about the site and local area.
• Managing key handovers and logging any maintenance issues.
• Ensuring a smooth, positive move-in experience for all residents.

Skills

Excellent communication skills

Interpersonal skills

Ability to work in a fast-paced environment

Job description

Customer Service Advisor Student Accommodation (Temporary Role)
Location: Cardiff
Dates: 1st September 7th September (7 days)
Hours: 9:00am 6:00pm (8 hours/day)
Pay Rate: GBP12.30 per hour

We are looking for friendly and proactive Customer Service Advisors to support a busy student accommodation site during the September check-in period.

Key responsibilities include:

Welcoming students and assisting with the check-in process

Answering queries and providing information about the site and local area

Managing key handovers and logging any maintenance issues

Ensuring a smooth, positive move-in experience for all residents

What we're looking for:

Excellent communication and interpersonal skills

A calm, helpful attitude in a fast-paced environment

Previous customer service experience is preferred

Must be available for all 7 days of the assignment

This is a great short-term opportunity to gain experience in a vibrant, people-focused environment.

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