Customer Service Advisor

Essential Employment; Bristol, Barnstaple; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading employment agency is seeking a Customer Services Adviser for a temporary role in Barnstaple. The successful candidate will manage customer communications across various channels and ensure compliance with data protection regulations. This position offers a competitive hourly rate and the opportunity to enhance your customer service skills in a dynamic environment.

Qualifications

• Experience in customer service roles preferred.
• Ability to handle complex enquiries.
• Proficient in using technology for recording details.

Responsibilities

• Handle all telephone calls, emails, and written correspondence professionally.
• Ensure accurate recording of details in accordance with the Data Protection Act.
• Proactively resolve a wide range of service issues.

Skills

Professional communication

Problem-solving

Data protection awareness

Job description

Customer Services Adviser needed in Barnstaple

The rate is £13.26ph PAYE.

This is a temporary role.

The reference number is: 5268793.

Role Responsibilities:

1. Handle all telephone calls, emails (including social media), and written correspondence professionally, politely, and efficiently.
2. Ensure accurate recording of all relevant details on supporting technology, in accordance with the Data Protection Act.
3. Proactively respond to and resolve a wide range of service issues, including complex and in-depth enquiries.

Application Process:

If interested, please apply on our website with your CV or email your CV to [e-mail], quoting the reference number.

Additional Information:

Essential Employment is acting as an Employment Business for this vacancy. We are an Equal Opportunities Employer.

All roles may be subject to pre-employment checks, including references, so please be prepared.

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