Customer Service Advisor

Holt Recruitment; Bournemouth; Hybrid; GBP 26,000; Full time

Job description

Role: Customer Service Advisor
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus

Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth.

They are looking for a Customer Service Advisor to join the company on a full-time, permanent basis.

This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required but someone who is ambitious to succeed!

Benefits:

1. Monthly Commission
2. Performance-based bonus up to £1,000 paid quarterly.
3. Work-life balance: Hybrid setup of 3 days in the office and Mondays + Fridays work remotely from home.
4. 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
5. Learning & Development: Full training provided.

What’s the role?
As a Customer Service Advisor, your responsibilities will be:

1. Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved.)
2. Track and document all lead generation activities and results.
3. Delivering excellent customer service to inbound and external teams and customers.
4. Using Microsoft 365.
5. Maintain and update the CRM database with accurate customer and pipeline information.

What do you need as a Customer Service Advisor?

1. Proficient with Microsoft and IT.
2. Desire to develop your skills and career.
3. To be ambitious and driven.

What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this Customer Service Advisor role in Bournemouth.

Job ID Number: 77953
Division: Commercial Division
Job Role: Customer Service Advisor
Location: Bournemouth