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Customer Service Advisor
Office Angels
Bournemouth
On-site
GBP 25,000 - 28,000
Full time
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Job summary
An established industry player is seeking a Customer Service Advisor to join their friendly team in Bournemouth. This permanent role offers an exciting opportunity to be the first point of contact for customers, providing exceptional service and resolving inquiries. You will thrive in a dynamic environment, where your communication and problem-solving skills will shine. With a fantastic benefits package that includes early finishes on Fridays, 25 days of holiday, and development opportunities, this role is perfect for someone looking to grow in their career while enjoying a vibrant workplace culture. Don't miss out on this chance to make a difference!
Benefits
Qualifications
- Experience in a fast-paced customer service role is essential.
- Strong communication and problem-solving abilities required.
Responsibilities
- Act as the first point of contact for customers via phone and email.
- Provide outstanding customer service and handle inquiries.
Skills
Job description
Do you have experience working within a fast paced customer service role? We have an excellent new permanent opportunity for you! Join our leading client who are based locally in Bournemouth, who offer a fantastic benefits package!
APPLY NOW!!
JOB TITLE: Customer Service Advisor
HOURS: 9am - 5pm, Monday to Thursday, 9am - 4pm Fridays
INTERVIEWS: Taking place next week!
SALARY: £25,000 - £28,000 DOE
LOCATION: Central Bournemouth
CULTURE: Friendly team in a super busy office!
COMPANY BENEFITS: Early finish Fridays, monthly staff awards, development opportunities, 25 days holiday, your birthday off, retailer discounts & summer parties!
The role:
- Being the first point of contact through telephone and email for new and existing customers
- Providing outstanding customer service
- Handling billing enquiries
- Transferring calls to team members
- Resolving customer complaints
- Dealing with customer orders
What You'll Bring:
- Previous experience in a customer service role
- Excellent communication skills
- Ability to effectively prioritise workload
- Confident telephone manner
- Strong problem solving abilities
Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - 01202 557789 or email your CV to alice.pooley@office-angels.com
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