Customer Service Advisor

COUNTRYWIDE MORTGAGE SERVICES; Bolton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading financial services company in Bolton is seeking a Customer Service Advisor to join their central operations team. In this role, you will book appointments, arrange surveyor visits, and address customer queries. The ideal candidate has excellent communication skills and some customer service experience. This position offers a rewarding environment with significant opportunities for career progression within the company.

Qualifications

• Excellent communication skills are essential.
• Some customer service experience is ideal.
• Motivation and engagement in the role are crucial.

Responsibilities

• Book appointments over the phone.
• Arrange surveyor visits.
• Handle customer queries.

Skills

Excellent communication skills

Outgoing personality

Customer service experience

Motivated

Engaged

Job description

Customer Service Advisor

Do you have an outgoing personality ?

Do you like talking to people over the telephone?

Would you like to work in a fun and rewarding environment ?

Do you want to work for a company where 90% of our progression is done internally?

If the answer to these questions is yes, we may have the job for you!

We are recruiting Customer Service Advisors to work in our busy central operations team, where you will be on the phone booking appointments,arranging surveyor visits or dealing with queries from customers.

For this role you need to have excellent communication skills, ideally you will have some customer service experience and are motivated and engaged to do a great job within a great team.

People are our most important asset and we are dedicated to ensuring ambitious, able individuals can progress in their careers with the company.