Customer Service Advisor

www.findapprenticeship.service.gov.uk - Jobboard; Arbroath; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking Customer Service Advisors in Arbroath. The role involves answering calls, booking appointments, and resolving customer queries. Applicants should have excellent customer service skills and IT proficiency. This position offers £12.21 per hour, extensive training, and a supportive team culture. Flexible hours apply, and the initial contract runs until the end of 2025 with potential for extension.

Benefits

Weekly pay

Extensive training provided

Fantastic team culture

Free car park and public transport access

Responsibilities

• Answer incoming calls from customers.
• Book appointments.
• Resolve customer queries.
• Handle complaints.
• Update customer personal details.

Skills

Excellent customer service skills

IT skills

Ability to work as part of a team

Positive attitude

Job description

Blue Arrow are delighted to be recruiting for Customer Service Advisors for their client based in Arbroath.

Pay rate: £12.21 Per Hour.

Contract: Various start dates in August and September. The initial contract will run until the end of 2025 however there could be a possibility of contract extension.

Shifts: 37.5 Hours per week working between the hours of 9am - 6pm Monday to Saturday. However flexibility may be required to work out with these hours if required.

Day in the life as a Customer Service Advisor:

• Answering incoming calls from customers
• Booking appointments
• Resolving customers queries
• Complaint handling
• Updating customers personal details

What we are looking for in a Customer Service Advisor:

• Excellent customer service skills
• IT skills
• Ability to work as part of a team and use own initiative
• Positive attitude

Perks:

• Weekly pay
• Extensive training provided
• Fantastic team culture
• Free car park and easily accessible by public transport

Click apply now to discuss this excellent opportunity

CPDUNDEE