Customer Service Advisor

Pertemps; Alton; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading insurance company in Alton is seeking a proactive Customer Service Advisor to provide exceptional support to clients. Responsibilities include supporting policy renewals and developing long-term relationships. Ideal candidates will have customer service experience, excellent communication skills, and the ability to upsell. The role offers a salary between £24,000 and £27,000, with opportunities for progression.

Qualifications

• Previous experience within a customer service environment.
• Self-starter who can show drive and hunger to achieve.
• Own transport due to rural location.

Responsibilities

• Provide first class support to existing clients.
• Support with policy renewals.
• Develop long term, profitable relationships.

Skills

Excellent written and verbal communication skills

Customer service experience

Team player

Ability to upsell

Job description

Customer Service Advisor

Pertemps are currently recruiting for a resilient and proactive individual with a can-do attitude to join a leading insurance company based in Alton.
This is a full time, permanent position and an excellent opportunity to join a dynamic business with plenty of progression available.

Responsibilities as a Customer Service Advisor:
- Provide first class support to existing clients
- Supporting with policy renewals
- Work collaboratively with the wider team
- Develop long term, profitable relationships
- Proactively identify opportunities to enhance customer satisfaction
- Upsell additional products or services
- Processing and co-ordinating customer service-related matters

Requirements for this role:
- Previous experience within a customer service environment
- Excellent written and verbal communication skills
- Ability to deliver exceptional level of customer service
- Self stater who can show drive and hunger to achieve
- A real team player
- Own transport due to rural location and requirement to travel

Key Points:
- £24,000 - £27,000 depending on experience
- Monday to Friday, 9am - 5pm
- Full time, permanent position

If you are interested in this Customer Service Advisor position, please apply below or give Jemma a call at the Pertemps office.