Customer Service Adviser

Siamo Recruitment a division of Siamo Group; Prestatyn; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is looking for enthusiastic customer-focused individuals for a full-time position in a contact center in Prestatyn. The role involves handling customer calls, resolving inquiries, and logging information efficiently. Ideal candidates will possess strong communication skills, customer service orientation, and good computer literacy. Starting pay is £12.21 per hour, with immediate starts available.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service orientation and problem-solving ability.
• Good computer literacy and data entry skills.
• Ability to stay calm under pressure and multitask.

Responsibilities

• Handle inbound and/or outbound customer calls professionally and efficiently.
• Resolve customer inquiries, issues, or complaints in a timely manner.
• Accurately log and update customer information in the system.
• Work collaboratively with team members and other departments.

Skills

Verbal and written communication skills

Customer service orientation

Problem-solving ability

Computer literacy

Data entry skills

Ability to stay calm under pressure

Multitasking

Job description

Overview

Siamo Recruitment are looking for enthusiastic, reliable and customer focused individuals to support within a busy Contact Centre in the County of Denbighshire.

The roles available are a mixture of temporary and temporary to permanent.

Details

• £12.21 per hour (for the first 12 weeks)
• Full time hours
• Monday - Friday

Key Responsibilities

• Handle inbound and/or outbound customer calls professionally and efficiently
• Resolve customer inquiries, issues, or complaints in a timely manner
• Accurately log and update customer information in the system
• Work collaboratively with team members and other departments

The ideal candidate

• Excellent verbal and written communication skills
• Strong customer service orientation and problem-solving ability
• Good computer literacy and data entry skills
• Ability to stay calm under pressure and multitask

The role is to start immediately, so if you would like some more information or are interested in applying please apply below or contact Leah on (phone number removed) (url removed)

INDPRESCC